Frequently Asked Questions (FAQ)
Do I need an account to place an order?
No -you're welcome to check out as a guest. Creating an account simply makes it easier to track orders, view past purchases, and save your details for next time, but it's completely optional.
How much is shipping?
Shipping is free on orders $40+. For orders under $40, shipping is calculated at checkout based on your location and preferred delivery method.
How long does shipping take?
Orders ship within 1-3 business days. Once your package is on its way, delivery times vary depending on your location within the United States. You will receive a tracking link by email. You can check it anytime for real-time updates so you always know where your order is. Shipping times may vary during holidays or high‑volume periods.
Are all DAABB products handmade?Some of our items are handcrafted in the USA, while others are carefully sourced from trusted global partners to bring you unique, high‑quality pieces
How should I care for my items?
To keep your DAABB pieces looking their best, store them in a dry place and avoid contact with lotions, perfumes, or harsh chemicals. Wipe them gently with a soft cloth after wearing. With simple, mindful care, your items will stay beautiful for everyday use.
Do you accept returns?
Yes. We accept returns on unused, unopened items within 14 days of delivery.
Handmade items may have special return conditions due to their custom nature.
How do I start a return?
Please contact us at support@dabbshop.com with your order number, and we’ll be happy to help.
What if my item arrives damaged?
We will replace any damaged or defective item. Please send a photo of the issue within 48 hours of delivery.
Are your oils safe for sensitive skin?
Our body oils are formulated to be gentle and nourishing. However, we always recommend a patch test if you have sensitive skin.
How do I use the body oils?
Apply to clean, slightly damp skin after a shower or bath for best absorption and a natural glow. Apply as needed. Can be applied to both dry and wet hair. A little goes a long way.
What is the shelf life?
Most products last 12–18 months when stored in a cool, dry place.
Do your products contain parabens or sulfates?
No. Our oils are free from parabens, sulfates, and harsh additives.
Can I change or cancel my order?
We can modify or cancel your order if it has not yet been processed. Please contact us as soon as possible.
What payment methods do you accept?
We accept major credit cards, PayPal, Shop Pay, Apple Pay, and more.
If you have any more questions, we’re here to help.
Email us anytime at support@dabbshop.com and we’ll get back to you as soon as possible. Thank you.